IN PERSON, ON THE GROUND ASSISTANCE
TAX & FINANCE
HOME & LIVING
BUSINESS & WORK
FAMILY & PETS
TRANSPORT & LOGISTICS
Frequently asked questions
Are there limitations on the package size?For the time being, we are only able to accept packages up to: 80cm x 80cm x 80cm 10kg total weight Larger dimensions only under prior consultation
How can you help me with customs?Register the following email address with your purchase so we will manage the process with customs and then let you know how and when to pay: email@example.com
How can you help me with tracking?Register the following email address with your purchase if you would like us to track your package on your behalf: firstname.lastname@example.org
We are your trusted partner in Portugal.
We are a team of professional, dedicated assistants who help entrepreneurs, professionals, and small teams streamline success - not just in work, but in life too. We give you more time to focus on the big picture by taking care of the little details.
Whether you're an expat, a business owner, or a busy parent, let us help you multiply time so you can focus on what really matters.
Paco was created to help get stuff done, to make life easier, more productive, efficient and fun.
We're on a mission to completing to-do-lists, to end getting bogged down in admin, to simplify the sending and receiving of packages, to getting stuff done.
Whether you're an entreprenuer, a business owner or a busy parent, our friendly staff are here to help.
Business Development Manager
Emily fostered the idea for PACO out of the chaos she experienced managing the growth of her e-commerce start-up as well as managing the pain points of relocating to a new country.
Emily worked several years as an EA for VIP clients which brought a wealth of knowledge in first-class support combined with a professionalism that she passes on to her team. Having successfully launched an award-winning brand Emily has a full understanding of the support and systems that entrepreneurs need in those early stages of business development.
Having worked with a number of startups over the past decade and establishing and running a successful comercial property business in Lisbon, Chris is well versed in the running of companies, and the pain points that come with administration.
Chris co-founded PACO with a recognition of the importance of time management, and that successful outcomes lead from the proper organisation of ones personal and professional life.
What our customers say
" It's hard to find the level of service in Portugal that I have experienced with Paco. "
Chief Marketing Officer / Aldrin
" Thank you guys for making my life in Portugal easier. I have recommended you to all my friends. "
"Paco's fantastic team is proactive, effective, and a pleasure to deal with every day. They have helped me to be infinitely more productive."
Real Estate & Venture Investor
" My PACO has become an essential ally for me in getting both basic tasks and more complicated ones done efficiently and transparently. "
Alice Autran Garcia
" My PACO is a taskmaster, mama bear and magician all in one. On days when I am overwhelmed, I can always rely on my PACO to get things back on track. "
" If you're moving to Lisbon I cannot recommend PACO services highly enough. Our PACO took care of everything and was even there to greet us at the door. Moving is stressful, PACO made it simple. "
" I cannot say enough wonderful things about PACO, it's really a pleasure to have PACO help us navigate our new life in Lisbon "
" We are so grateful to PACO for all their guidance and support setting up our home in Lisbon. Thank you for your beautiful energy and willingness to help us navigate the crazy chapter of our lives. We couldn't do it without you! "
" Paco is the bomb!!!! - if you are an English-speaking immigrant in Portugal, it's a must-have"